Find key information about our location, services, booking, payments, and policies to enhance your spa experience at Almanity Hoi An Resort & Spa.
Where is your location?
My Chi Spa & Fitness is located within the Almanity Hoi An Resort & Spa at 326 Ly Thuong Kiet Street, Tan An Ward, Hoi An City, Quang Nam Province, Vietnam.
Do I need to book in advance?
We recommend booking your treatment in advance to ensure your preferred time and service. To make a reservation, please contact +84 235 3666 111, extensions 3006/3009, or dial 3006/3009 from within the hotel. You can also email us at spajourney@almanityhoian.com.
Are the massage treatments suitable for beginners?
Our treatments at My Chi Spa & Fitness are designed to be relaxing and suitable for first-timers. When making a reservation, please inform us so we can tailor the experience to your needs.
Can I change my massage treatment if I feel uncomfortable?
When booking your treatment, please provide information about your health history, allergies, injuries, or any issues that may affect your comfort during the treatment. Our spa receptionists will assist you in selecting the most suitable treatment.
Does the Spa offer beauty treatments such as facials or exfoliation?
Yes, My Chi Spa & Fitness offers a variety of body treatments, including stress-relieving massages, soothing facials, body care services, as well as hair and nail treatments.
If I’m allergic to any products used at the Spa, can I request an alternative?
All products used at My Chi Spa & Fitness are natural and gentle, suitable for most skin types. However, if you experience any allergic reaction during the treatment, we will use alternative products.
Does the Spa offer special packages or promotions?
Yes, My Chi Spa & Fitness offers special packages and monthly promotions, which are continuously updated on our website and other platforms.
Can I pay with a credit card or e-wallet?
At My Chi Spa & Fitness, we accept payments via cash, bank transfer, and credit cards.
How long does a massage treatment last, and can I extend the time?
Each massage treatment lasts a different duration depending on your selection. If you wish to extend your treatment, please contact our Spa reception for further assistance.
Is there a fee for canceling an appointment?
If you need to reschedule or cancel your appointment, please inform us at least 4 hours in advance. A 50% charge of the total service fee will apply for cancellations made within 4 hours of the scheduled time. A 100% charge will apply for no-shows or cancellations without prior notice.