Apointment Scheduling

  • To make your reservation at the Spa, please dial +84 235 3666 111, extension 3006/3009, or dial directly 3006/3009 from within the hotel. You can also email us at spajourney@almanityhoian.com.
  • To ensure your preferred time and service are available, we recommend booking in advance.

Arrival Time

  • Please arrive at least 15 minutes before your appointment for a consultation and to familiarize yourself with our facilities. Be advised that appointments begin promptly at the scheduled time, and late arrivals may result in a reduction of your treatment time.

Opening Hour

  • My Chi Spa is open daily from 09:00 AM to 07:30 PM.

Heath Condition

  • When making your spa reservation, kindly inform us of any health conditions, allergies, or injuries that may affect the service.

Spa Policy

  • We respectfully ask that you turn off your cell phone or place it on silent mode to preserve the tranquility of the Spa experience.
  • Smoking and alcohol are not permitted anywhere in the Spa.
  • Children under 16 years old are not permitted to use our Spa services.

Valuables

  • Lockers are provided for personal items. However, we recommend leaving all jewelry and valuables at home or securing them in your room.

Cancellation

  • Please notify us at least 4 hours in advance if you wish to cancel or reschedule your appointment.
  • A 50% charge of the total service fee will apply for cancellations made within 4 hours of the scheduled time.
  • A 100% charge will apply for no-shows or cancellations without prior notice.

Local Tax and Service Charge 

  • A 5% service charge and applicable taxes, as required by government policy, will be added to the cost of your service. Additional gratuities for your service provider(s) are at your discretion.